Welcome to IT’SA Natural — a brand built on love, trust, and the joy of discovering natural delights from around the world. Your privacy is important to us, and we are committed to protecting the personal information you share with us.This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services. Please read this policy carefully. By using our website or services, you agree to the practices described in this policy.
Who We Are
IT’SA Natural is owned and operated by Deep Pipariya, proprietor with its office at Rajkot, Gujarat, India. This Privacy Policy applies to all users of our website (www.itsanatural.in) and associated platforms.
Personal Information We Collect
During your interaction with our website or while registering or placing orders, we may collect:
* Full Name
* Email Address
* Mobile Number
* Postal and Shipping Address
* Gender, Age, Date of Birth
* Account login credentials
* Order history, browsing behavior, clicks, and preferences
* IP address and device data
* Other information you voluntarily share during surveys, chats, or promotions
We may also receive updated shipping or contact details from our logistics partners to better fulfill your future orders.
How We Use Your Personal Information
We collect your personal information for purposes including but not limited to:
* Registering your account and managing your profile
* Processing and delivering orders
* Communicating order status and responding to queries
* Sending promotional offers and product recommendations
* Enhancing our website’s functionality, design, and user experience
* Personalizing content and advertisements based on your preferences
* Preventing fraud, ensuring security, and complying with legal obligations
How We Collect Information
We collect data through:
* Direct entry during registration or order placement
* Automated technologies like cookies, web beacons, or analytics tools
* Third-party logistics or payment gateway updates
* Surveys, promotions, or customer support interactions
Note: We may use cookies to improve functionality, but you can modify your browser settings to decline them.
Consent
By accessing and using our website, registering an account, or providing personal data, you consent to:
* The collection, use, and sharing of your data as outlined in this Privacy Policy
* Receiving communications related to your transactions or our products and offers
Sharing of Personal Information
We do not sell or rent your personal information for commercial gain. However, we may share it:
* With trusted partners and service providers (logistics, payments, etc.) to fulfill your order
* With legal or regulatory authorities as required by law
* For fraud detection, security measures, or to protect rights and safety
* With marketing partners for promotional campaigns (only with your consent)
Our partners are contractually obligated to protect your data and only use it for authorized purposes.
Data Security
We implement appropriate physical, electronic, and managerial safeguards to secure your data. These include:
* Restricted access to sensitive information
* Encrypted storage and secure communication protocols
* Partnerships with secure third-party hosting and payment platforms
While we strive to protect your information, we cannot guarantee 100% security due to inherent risks of internet transmission.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience.
* Essential Cookies: Necessary for basic site functionality like checkout and account login.
* Performance Cookies: Help us understand site usage and improve user experience.
* Functional Cookies: Remember user preferences and settings.
* Advertising Cookies: Help deliver personalized ads and measure marketing effectiveness.
You can manage or disable cookies through your browser settings. However, some features of our website may not function correctly if cookies are disabled.
Children’s Privacy
Our services are intended for adults. If you are under 18, you may use our website only with the involvement and supervision of a parent or guardian. We do not knowingly collect personal data from minors.
Law of Governance
Any disputes, claims, or legal actions arising out of or related to services, products, or agreements with IT’SA Natural shall be exclusively subject to the jurisdiction of courts in Rajkot, Gujarat, and governed by the applicable laws of India.
Correction & Access to Information
You can log in to your account at any time to update or correct your information. For assistance, please contact us at:
Email: [email protected]
Phone: +91 95108 44166
Effective Date: 01/04/2025
Grievance Redressal
If you have any questions, concerns, or complaints related to your privacy, you may contact:
Grievance Officer
Name: Deep Pipariya
Email: [email protected]
Address: 202, pyramid complex, nana mava road, rajkot, gujarat
We aim to respond within 30 days of receiving your request.
Changes to this Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the “Effective Date.” Continued use of our services indicates your acceptance of the revised terms.
