At IT’SA Natural, we curate extraordinary treats with care and love, and your satisfaction is important to us. If for any reason you are not completely satisfied with your purchase, we’re here to help.
Order Cancellations
You may cancel your order within 2 hours of placing it by contacting our customer support team. Once the order is processed or shipped, it cannot be cancelled.
If we are unable to fulfill your order for any reason, we will notify you and process a full refund.
Shipping Costs
* Shipping costs vary depending on the city
* Shipping costs are non-refundable
Return Policy
We do not accept returns or refunds in any case.
Damaged or Missing Items
If you receive your package with damaged or missing items, please notify us within 48 hours of delivery with photos of the package and items.
We will investigate and take the appropriate action.
Effective Date: 01/04/2025
Contact Us
For any queries or concerns related to returns and refunds, please reach out to:
Email: [email protected]
Phone: +91 95108 44166
Address: 202, Pyramid Complex, Nana Mava Road, Rajkot, Gujarat
Our team is available from Mon-Sat 9:00 AM to 5:00 PM, to assist you.
